DELIVERY FOR SINGAPORE
1. When can my order be delivered?
- Orders made before 10am on a working day will be processed. The courier will come the next day.
- Once the courier picks up your parcel, you can except it to arrive within 2 working days.
- We apply a flat delivery rate of $7 for orders below $50.
- We offer free delivery within Singapore for orders of $50 and above.
- In the event that the delivered package is damaged, please contact us at firstname.lastname@example.org with photos of the damaged packaging. We will get in touch with you.
- Yes we offer international delivery outside of Singapore.
PAYMENTS7. What modes of payment do you accept for online orders?
- We accept payment by all major credit cards, and Paypal.
- Your card will be charged upon checkout
- All purchases are processed in Singapore Dollars (SGD)
EXCHANGE & REFUNDS
10. How can I exchange or return my purchases?
- All products cannot be exchanged or returned.
11. What if the item I ordered is no longer available?
- If the item you ordered is no longer available, we would provide you an alternative solution. A member of our customer service will contact you to suggest an alternative item or refund you for the non-available item.
12. Can my order be cancelled?
- All orders cannot be cancelled.